4/6/2023 0 Comments Kohls billings mtAbility to maintain prompt and regular attendance as set by the company.Ability to perform the Key Accountabilities.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The company may revise this job description from time to time.The requirements listed below are representative of functions an associate will be required to perform and the associate may be required to perform additional functions.Promote our loyalty programs by educating customers.Converts, opens and activates Kohl's Card applications.Be a savings consultant to help customers save with a Kohl's Card.Answer questions quickly and accurately.Courteous and responsive to requests and questions.Complete transactions accurately and efficiently while engaging customers.Acknowledge and assist customers through our company programs.Build rapport and make a genuine connection with the customer.Accurately deliver on our operational processes, BOPUS, BOSS, MLS, SFS.Leverage omni channel offerings to deliver a frictionless customer experience.Build trust to solve the customer shopping needs.Drive sales by providing an inspiring environment that motivates customers to add to their basket.Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently to drive sales.About the Role In this role, you will engage and connect with our customers by providing excellent customer service through our hospitality mentality approach.Be part of a team culture that values diversity and inclusion, works hard to help each other succeed, and celebrates each other's wins to deliver a best-in-class experience for our customers.At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle.
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